Welcome to FreeNow
FreeNow: Your Trusted Connection to Professional Services in Egypt
Connecting Customers and Providers.
Who Can Use FreeNow?
Eligibility Requirements.
Managing Your FreeNow Account
Registration, Security, and Termination.
Registration: You may be required to create an account (“Account”) to use certain features of the Services. You are responsible for maintaining the confidentiality of your Account information, including your password. You are fully responsible for all activities that occur under your Account.
Account Termination:
FreeNow reserves the right to terminate or suspend your Account for any reason, including but not limited to violation of these Terms. We may terminate or suspend your Account without prior notice.
Duplicate Accounts: Creating multiple accounts with the intention of defrauding FreeNow or its users, including but not limited to taking advantage of promotional offers or free trials, is strictly prohibited. FreeNow employs algorithms to detect duplicate accounts, and any identified duplicates will be terminated permanently with no possibility of reinstatement. Users who have forgotten their login credentials are advised to use the “Forgot Username or Password” option.
Understanding FreeNow Services
How FreeNow Works & User Responsibilities.
FreeNow Facilitates Connections: FreeNow facilitates connections between Users and Providers. We do not employ Providers and do not control their actions. We are not responsible for the conduct or services of any Provider.
User Responsibility: Users are responsible for:
- Providing accurate information about themselves and their service requests.
- Selecting and engaging with the Provider of their choice.
- Communicating directly with their selected Provider.
- Making all necessary arrangements for services, including payment.
Provider Responsibility: Providers are responsible for:
- Maintaining the quality of their services.
- Providing accurate information about their services and qualifications.
- Complying with all applicable laws and regulations.
- Being responsible for their own insurance coverage.
Payments and Transactions
Methods and Processing.
FreeNow may facilitate payment for services between Users and Providers. FreeNow does not guarantee the security or completion of any payment made through the platform. Both Users and Providers are responsible for complying with the payment terms and conditions set forth by FreeNow.
Payment Methods:
FreeNow offers the following payment methods for users: Online Payments: Users can securely pay for services using their preferred credit or debit cards through our integrated payment gateway. Cash Payments: Users can choose to pay providers in cash upon completion of the service.
Payment Processing:
FreeNow acts as a facilitator for payments. We do not hold or process any funds. All payment transactions are processed directly between Users and Providers.
Important Disclaimers and Liability Information
Understanding Your Rights and Responsibilities.
No Warranty: FreeNow makes no representations or warranties of any kind, express or implied, about the Services, including any warranty of merchantability, fitness for a particular purpose, or non-infringement.
Disclaimer: FreeNow is not responsible for:
Provider Actions: The quality, availability, or legality of services provided by Providers.
Issues Between Parties: Disputes or conflicts that may arise between Users and Providers.
Content: The content and information provided by Providers.
Third-Party Services: Any problems or issues with third-party services integrated into the Services. Limitation of Liability: To the maximum extent permitted by law, FreeNow will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your access to or use of the Services.
User Responsibility: Users and Providers assume all risk and responsibility for their interactions with each other.
Provider Verification and Compliance
Ensuring Quality and Reliability.
Keeping Our Platform Safe
Commitment to User Safety and Security.
Data Privacy and Security at FreeNow
Protecting Your Personal Information.
FreeNow is committed to protecting your personal information. We collect, use, and disclose your personal information in accordance with this section and our Privacy Policy.
How We Use Your Information:
FreeNow collects your personal information for purposes such as: Creating and Managing your Account: We use your information to create and manage your Account, including your personal details, contact information, and service preferences.
Facilitating Service Connections: We use your information to connect you with Providers based on your service requests, location, and preferences. Processing Payments: We collect and process your payment information to facilitate secure transactions.
Communication: We use your information to communicate with you about the Services, including booking confirmations, updates, and promotional offers.
Safety and Security: We use your information to enhance safety and security on the platform, including fraud detection and prevention. Improving the Services: We use your information to improve the FreeNow experience, analyze user trends, and develop new features. Legal Compliance: We may disclose your information if required to do so by law, regulation, or legal process, or to protect the rights, property, or safety of FreeNow, our users, or others.
Security of your Information:
Encryption: FreeNow uses industry-standard encryption technologies to protect your personal information during transmission and storage.
Security Measures: We employ robust security measures, including firewalls, access controls, and data encryption, to protect your information from unauthorized access, disclosure, alteration, or destruction.
Data Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy. Your Choices: You have the right to access, update, or delete your personal information. Please contact us using the information provided below.
Protecting Our Intellectual Property
Copyright and Trademark Information.
Your Content on FreeNow
Using and Sharing User Content.
Links to Other Websites and Services
Disclaimer for Third-Party Content.
Important Legal Disclaimer
Understanding Your Rights and Responsibilities.
Limitation of Liability: To the maximum extent permitted by law, FreeNow will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your access to or use of the Services, including but not limited to damages for loss of profits, loss of data, or business interruption.
Resolving Disputes
Process for Dispute Resolution.
Attempt to Resolve: FreeNow will attempt to resolve any disputes that arise between Users and Providers. Direct Resolution: If FreeNow is unable to resolve a dispute, both parties agree to resolve the matter directly.
Egyptian Legal Process: All legal disputes arising out of or relating to the Services shall be governed by and construed in accordance with the laws of Egypt. Both parties agree to submit to the jurisdiction of the courts of Egypt.
Ending Your Account and Services
Account Termination and User Rights.
FreeNow Right to Terminate: FreeNow may terminate your access to the Services for any reason, at any time, and without prior notice. For example, we may terminate your access if you violate these Terms or if we believe that your continued use of the Services poses a risk to FreeNow or our users. User Right to Terminate: You may terminate your Account at any time.
Changes to These Terms
Updating and Reviewing the Terms of Service.
Governing Law
Legal Jurisdiction.
Complete Agreement
Understanding the Full Scope of the Terms.
Severability of Terms
Effect of Invalid or Unenforceable Provisions.
Waiver of Terms
Formal Requirements for Waiver.
How to Contact FreeNow
Contact Information and Support.
Support@FreeNow-EG.com